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Quality and performance excellence : management, organization, and strategy /

Evans, James R.

Quality and performance excellence : management, organization, and strategy / James R. Evans. - Eighth edition - Singapore : Cengage Learning Asia Pte Ltd, 2018. - xv, 470 pages: illustrations 24 cm

Includes index

in English

ISBN: 9789814839402

Subjects--Topical Terms:
Quality control
Quality assurance
Total quality management

LC Class. No.: 658.4013 Ev15q 2018

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