Micro perspective of tourism and hospitality /
Micro perspective of tourism and hospitality /
authored and edited by 3G ELearning.
- Second edition
- New York, NY : 3G E-Learning, ©2022.
- xiv, 474 pages: color illustrations 25 cm. 1 DVD (4 3/4 in.)
Includes bibliographic references and index
Chapter 1 Understanding Tourism 2 Hospitality Industry 3 Human Resource Management for Hospitality 4 Hotel Revenue and Cost Centers 5 Accommodation Management 6 CRM in Tourism and Hospitality 7 Consumer Behavior in Tourism 8 Front Office Operations 9 Food and Beverage Services 10 Crisis Management in Tourism
in English
978-1-98465-953-8
338.5 M58 2022
Includes bibliographic references and index
Chapter 1 Understanding Tourism 2 Hospitality Industry 3 Human Resource Management for Hospitality 4 Hotel Revenue and Cost Centers 5 Accommodation Management 6 CRM in Tourism and Hospitality 7 Consumer Behavior in Tourism 8 Front Office Operations 9 Food and Beverage Services 10 Crisis Management in Tourism
in English
978-1-98465-953-8
338.5 M58 2022