What manager say, what employees hear : Connecting with your front line (so they'll connect with customers) /
Maruca, Regina Fazio
What manager say, what employees hear : Connecting with your front line (so they'll connect with customers) / Regina Fazio Maruca. - Westport, CT : Praeger, 2006. - xvi, 175 p. ;: ill. 25 cm.
Includes bibliographic references and index
English
0-275-98703-5
Industrial relations
Business communication
Customer relations
658.45 W55
What manager say, what employees hear : Connecting with your front line (so they'll connect with customers) / Regina Fazio Maruca. - Westport, CT : Praeger, 2006. - xvi, 175 p. ;: ill. 25 cm.
Includes bibliographic references and index
English
0-275-98703-5
Industrial relations
Business communication
Customer relations
658.45 W55