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Quality management, organization and strategy /

Evans, James R.

Quality management, organization and strategy / James R. Evans. - 6th - Mason, OH : South-Western Cengage Learning, 2011. - xvi, 460 p.: ill. 24 cm.

Includes index

English

ISBN: 13: 978-0-538-46937-1

Subjects--Topical Terms:
Total quality management
Organization theory
Organizational behavior

LC Class. No.: 658.4013 Ev14q

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