Front office skills : a practical approach /
O`Shannessy, Vivienne
Front office skills : a practical approach / Vivienne O'Shannessy. - Australia : Pearson Education Australia, 2009. - 370 p.: ill. 24 cm.
Includes index
English
978-0-7339-8875-2
Hotel front desk personnel--Australia--Textbooks
Hospitality industry--Australia--Textbooks
Hospitality industry--Employees--Training of
647.94 Os41f
Front office skills : a practical approach / Vivienne O'Shannessy. - Australia : Pearson Education Australia, 2009. - 370 p.: ill. 24 cm.
Includes index
English
978-0-7339-8875-2
Hotel front desk personnel--Australia--Textbooks
Hospitality industry--Australia--Textbooks
Hospitality industry--Employees--Training of
647.94 Os41f