Interpersonal skills in organizations /
De Janasz, Suzanne C.
Interpersonal skills in organizations / Suzanne C. De Janasz. - 3rd - New York : McGraw-Hill, 2009. - xxii, 441 p. : ill.: 28 cm.
Includes index
Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor`s preference and student-audience need
English
978-007-126337-5
158.7 D36
Interpersonal skills in organizations / Suzanne C. De Janasz. - 3rd - New York : McGraw-Hill, 2009. - xxii, 441 p. : ill.: 28 cm.
Includes index
Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.
Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor`s preference and student-audience need
English
978-007-126337-5
158.7 D36