Return on investment in meetings and events : tools and techniques to measure the success of all types of meetings and events /

Phillips, Jack J.

Return on investment in meetings and events : tools and techniques to measure the success of all types of meetings and events / Jack J. Phillips. - Oxford, UK : Butterworth-Heinemann, 2008. - xxvi, 274 p.: ill. 23 cm.

Includes index


English

9780750683388


Business meetings--Evaluation
Trade shows--Evaluation
Special events--Evaluation

658.4560681 P53r