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21st century business customer service : career solutions publishing /

Humphrey, Doris D.

21st century business customer service : career solutions publishing / Doris D. Humphrey. - 2nd - Australia : South-Western, Cengage Learning, 2011. - x, 182 p.: col. ill. 28 cm.

Includes index

English

ISBN: 9780538494229

LC Class. No.: 658.812 H24t

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