Listening to the voice of the market : how to increase market share and satisfy current customers /
Reidenbach, Eric R.
Listening to the voice of the market : how to increase market share and satisfy current customers / Eric R. Reidenbach. - New York : Taylor and Francis Group, 2010. - xi, 193 p.: 25 cm.
Includes bibliographic references and index
English
978-1-4200-9330-8
Marketing research
Consumer satisfaction
658.83 R27l
Listening to the voice of the market : how to increase market share and satisfy current customers / Eric R. Reidenbach. - New York : Taylor and Francis Group, 2010. - xi, 193 p.: 25 cm.
Includes bibliographic references and index
English
978-1-4200-9330-8
Marketing research
Consumer satisfaction
658.83 R27l