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Customer service for dummies /

Leland, Karen

Customer service for dummies / Karen Leland. - Hoboken, NJ : Wiley Pub, 2006. - xxii, 380 p.: 24 cm.

Includes index

English

ISBN: 13: 978-0-471-76869-2/-- 0-471-76869-3

LC Class. No.: 658.812 L53c

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