Services management : the new paradigm in hospitality /
Kandampully, Jay A.
Services management : the new paradigm in hospitality / Jay A. Kandampully. - Upper Saddle River, NJ : Pearson Prentice Hall, 2007. - xv, 378 p.: 24 cm
Includes bibliographic references and index
English
0-13-191654-8
Hospitality industry--Management
647.94068 K13s
Services management : the new paradigm in hospitality / Jay A. Kandampully. - Upper Saddle River, NJ : Pearson Prentice Hall, 2007. - xv, 378 p.: 24 cm
Includes bibliographic references and index
English
0-13-191654-8
Hospitality industry--Management
647.94068 K13s