Total quality management for hospitality and tourism /
Ford, Robert C.
Total quality management for hospitality and tourism / Robert C. Ford. - Singapore : Cengage Learning Asia, 2012. - 522 p.: ill. 23 cm.
in English
978-981-4352-61-1
647.068 F75 c2012
Total quality management for hospitality and tourism / Robert C. Ford. - Singapore : Cengage Learning Asia, 2012. - 522 p.: ill. 23 cm.
in English
978-981-4352-61-1
647.068 F75 c2012