Managing volunteers in tourism : (Record no. 3343)
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| fixed length control field | 04140nam a2200337Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260803094045.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 251212s2009 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-0-7506-8767-6 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | 338.4791 H73m |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Holmes, Kirsten |
| 245 1# - TITLE STATEMENT | |
| Title | Managing volunteers in tourism : |
| Remainder of title | attractios, destinations and events / |
| Statement of responsibility, etc. | Kirsten holmes. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxford : |
| Name of publisher, distributor, etc. | Butterworth-hieremann, |
| Date of publication, distribution, etc. | 2009. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxiv, 299 p.: |
| Other physical details | ill. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Dimensions | 25 cm. |
| 336 ## - CONTENT TYPE | |
| Content type term | Text |
| 337 ## - MEDIA TYPE | |
| Media type term | Unmediated |
| 338 ## - CARRIER TYPE | |
| Carrier type term | Volume |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographic references and index |
| 546 ## - LANGUAGE NOTE | |
| Language note | English |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Introduction; Dimensions of volunteering in the tourism industry: -- The value of volunteers to tourism; Managing volunteers within tourism; Planning a volunteer programme; Recruitment and selection; Training and development; Motivation and reward; Turnover and retention; Managing diversity; Case studies in tourism volunteering:Volunteer tourism; Museums and heritage attractions -- Australia museum and National Trust in Japan; Parks and recreation -- North American national parks programme; Conservation -- BTCV and wildlife programme; Facilitating the tourism infrastructure -- visitor information centres/guides; Mega events -- Melbourne Commonwealth Games (and Athens Olympics); Sports events; Cultural events and festivals: New Zealand festivals; Conclusions: The future of volunteering in tourism. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections: Part A begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. Part B picks up the organisational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. Part C consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry. Kirsten Holmes completed her PhD on museum volunteers at the University of Leeds and has since lectured in leisure and tourism at the Universities of Sheffield and Surrey in the UK. She is currently a research fellow at Curtin University, Western Australia. Karen Smith is a Senior Lecturer in Tourism Management at Victoria University of Wellington, New Zealand. She€completed her PhD on the management of volunteers in literary heritage attractions at Nottingham Trent University, UK, and has published on volunteer management in tourism and event organisations. * The first text to present an overview of voluntary activity across the broad spectrum of the tourism industry, looking at volunteer work in museums, cultural festivals, sports events, national parks and many more. * Packed with international case studies highlighting best practice on how to manage volunteers. * Looks at the future of volunteering including the economic, social and policy issues involved |
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| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Volunteer tourism |
| General subdivision | Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Smith, Karen |
| 943 ## - EQUIVALENCE OR CROSS-REFERENCE--COLLECTIVE TITLE [OBSOLETE] [CAN/MARC only] | |
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| Date of treaty signing | 0 |
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| Date of a work | 0 |
| Miscellaneous information | 0 |
| Medium | 0 |
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| 953 ## - | |
| -- | HED2509 |
| 953 ## - | |
| -- | CollLib |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Institution code [OBSOLETE] | rizal |
| -- | 2015-04-07 23:18:18 |
| -- | rizal |
| Edition | 2015-04-07 23:18:18 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| MyRDA biblio | 3356 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | FEU - Cavite Higher Education | FEU - Cavite Higher Education | HED Library | 12/21/2025 | 338.4791 H73m | HED2509 | 06/02/2026 | 12/21/2025 | Books |