Includes bibliographic references and index

in English

Clinical laboratory management: basic principles and practices -- Regular issues in laboratory medicine -- The changing practice of medicine -- The changing healthcare environment -- The foundations of leadership -- Employee needs -- Motivating through intelligent leadership -- Effective communication -- Effective meetings -- Conflict management -- Leading people through change in pathology and laboartory medicine -- Employee section -- Performance appraisals and competency assessment -- Staffing and scheduling -- Teams, teams process and team building -- Labor relations -- Workplace drug testing and the clinical laboratory -- Quality management -- International organization for standardization -- Effective communication in laboratory management -- Laboratory management systems -- Management of point-of-care testing -- Principles of preanalytic and postanalytic test management -- Selection and implementation of new equipment and procedures -- Laboratory safety -- Emergency management -- Financial management setting the stage -- Strategic planning -- Human resource management in the laboratory: an important components of financial management -- Cost, budgeting and financial decision making -- Correct coding of billable services in the clinical laboratory -- Approaches to billing laboratory services -- Charges and fees for laboratory services -- Rules and regulations in reimbursement -- Reimbursement compliance -- Determination of profitability -- Hospital-based laboratory outreach -- Finance and decision making in outreach -- Outreach: obstacles to hospital outreach and enhancing customer satisfaction -- The current state of U.S. food and drug administration process and regulations for diagnostic laboratory assays -- The clinical trial laboratory: research compliance for clinial microbiologists -- Clinical trials and evidence-based research in the clinical laboratory -- Benchmanrking and performance monitoring for the clinical laboratory -- The utilization and clinical relevance -- The future of pathology and laboratory medicine: political, social, economic, and regulatory impacts -- The duture of the clinical scientist workforce -- Electronic health records and their implications and opportunities for laboratories -- Current trends in instrumentation and technology: a look toward the future -- The future practice of laboratory medicine -- Epidemics and pandemics: lessons from the past, concerns for the future -- One health in pandemic planning, prevention, and response -- Pandemic planning: roles of clinical and public health laboratories -- Laboratory preparedness

"Clinical Laboratory Management, Third Edition, editd by an esteemed team of professionals under the guidance of editor-in-chief Lynne S. Garcia, is a comprehensive and essential reference for managing the complexities of the modern clinical laboratory. This newly updated and reorganized edition addresses the fast landscape of laboartory management, presenting both foundational insights and innovative strategies." -- Backcover

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