@book{1115,
	author = {Mosley, Donald C., Jr. and Mosley, Donald C., Sr.; Pietri, Paul H.},
	title = {Supervisory management : },
	publisher = {South-Western CENGAGE Learning,},
	year = {2011.},
	address = {Australia :},
	edition = {8th},
	note = {Includes glossary}
}