Organizational behavior : managing people and organizations /
Ricky W. Griffin, Jean M. Phillips, Stanley M. Gully.
- Thirteenth edition
- Boston, MA : Cengage Learning, 2020.
- xxv, 576 pages: illustrations (chiefly color) 28 cm
Part I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.1. An overview of organizational behavior.2. The changing environment of organizations.Part II: INDIVIDUAL BEHAVIORS AND PROCESSES IN ORGANIZATIONS.3. Individual characteristics.4. Individual values, perceptions, and reactions.5. Motivating behavior.6. Motivating behavior with work and rewards.Part III: SOCIAL AND GROUP PROCESSES IN ORGANIZATIONS.7. Groups and teams.8. Decision making and problem solving.9. Communication.10. Conflict and negotiation.Part IV: LEADERSHIP AND INFLUENCE PROCESSES IN ORGANIZATIONS.11. Traditional leadership approaches.12. Modern leadership approaches.13. Power, influence, and politics.Part V: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.14. Organization structure and design.15. Organization culture.16. Change management.