how to have conversations that matter Headlee, Celeste Anne, 1969- author creator text xx New York Harper Wave, an imprint of HarperCollinsPublishers [2017] 9999 monographic und

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xix, 244 pages: 22 cm From NPR veteran Celeste Headlee, an informative, timely, and practical guide to the lost art of conversation"-- Provided by publisher. "Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Celeste Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist and offers actionable steps anyone can take to improve their communication skills."-- book jacket Conversation is a survival skill -- Communication and conversation are not the same -- You can`t outsmart a bad conversation -- Set the stage -- Some conversations are harder than others -- Be there or go elsewhere -- It`s not the same! -- Get off the soapbox -- Keep it short -- No repeats -- That`s a great question -- You can`t know everything -- Stay out of the weeds -- Travel together -- Listen! -- Sometimes we shouldn`t talk. Celeste Headlee. Includes bibliographical references (pages 237-244). in English Conversation Interpersonal communication 153.6 H34 c2017 9780062669018 251212 20260803094231.0