Evans, James R. <br/><br/>
Quality and performance excellence :   management, organization, and strategy / 
James R. Evans. 
 - Eighth edition 
 - Singapore :  Cengage Learning Asia Pte Ltd,  2018. 
 - xv, 470 pages:   illustrations  24 cm 
<br/><br/> Includes index 
<br/><br/><br/>in English 
<br/><br/><label>ISBN: </label>9789814839402 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>Quality assurance<br/>Total quality management
<br/><br/><label>LC Class. No.: </label>658.4013 Ev15q 2018