00722nam a2200241Ia 450000500170000000800410001724501010005810000200015926000550017925000190023430000350025330000100028850000190029802000180031765000200033565000220035565000290037705000240040654600150043033600090044533700150045433800110046920260803094231.0251212s2018    xx            000 0 und d1 aQuality and performance excellence : bmanagement, organization, and strategy /cJames R. Evans.  aEvans, James R.  aSingapore :bCengage Learning Asia Pte Ltd,c2018.  aEighth edition  axv, 470 pages: billustrations  c24 cm  aIncludes index  a9789814839402  aQuality control  aQuality assurance  aTotal quality management  a658.4013 Ev15q 2018  ain English  atext  aunmediated  avolume