Micro perspective of tourism and hospitality / 
authored and edited by 3G ELearning. 
 - Second edition 
 - New York, NY :  3G E-Learning,  ©2022. 
 - xiv, 474 pages:   color illustrations  25 cm.  1 DVD (4 3/4 in.) 
<br/><br/> Includes bibliographic references and index 
<br/><br/>Chapter 1 Understanding Tourism  2 Hospitality Industry  3 Human Resource Management for Hospitality  4 Hotel Revenue and Cost Centers  5 Accommodation Management  6 CRM in Tourism and Hospitality  7 Consumer Behavior in Tourism  8 Front Office Operations  9 Food and Beverage Services  10 Crisis Management in Tourism 
<br/><br/><br/>in English 
<br/><br/><label>ISBN: </label>978-1-98465-953-8 
<br/><br/><label>LC Class. No.: </label>338.5 M58 2022