00971nam a2200217Ia 450000500170000000800470001724500890006426000440015325000190019730000420021630000110025830000220026950000480029102000220033905000190036154600150038050503230039533600090071833700150072733800110074220260803094237.0251212s2022    xx            000 0 und d©©©1 aMicro perspective of tourism and hospitality /cauthored and edited by 3G ELearning.  aNew York, NY :b3G E-Learning,c©2022.  aSecond edition  axiv, 474 pages: bcolor illustrations  c25 cm.  d1 DVD (4 3/4 in.)  aIncludes bibliographic references and index  a978-1-98465-953-8  a338.5 M58 2022  ain English  aChapter 1 Understanding Tourism  2 Hospitality Industry  3 Human Resource Management for Hospitality  4 Hotel Revenue and Cost Centers  5 Accommodation Management  6 CRM in Tourism and Hospitality  7 Consumer Behavior in Tourism  8 Front Office Operations  9 Food and Beverage Services  10 Crisis Management in Tourism  atext  aunmediated  avolume