TY  - BOOK
AU  - Andrews, Sudhir
TI  - Textbook of front office management and operations
SN  - 978-007-127858-4
AV  - 647.94 An24t 
PY  - 2008///
CY  - New Delhi, India
PB  - Tata McGraw-Hill Pub
N1  - Incudes appendices and references
ER  -