Magpantay, Don M. <br/><br/>
Operations management in tourism and hospitality industry / 
Don M. Magpantay, Angelie Marie L. Vizconde and Augusto R. Matias. 
 - Sta. Cruz, Manila :  Edric Publishing House,  2021. 
 - 116 pages:   illustrations  25 cm 
<br/><br/> Includes bibliographic references 
<br/><br/>The Domain of Production and Operations Managament -- Design of Tourism and Hospitality Services -- Specifying Quality for Tourism  and Hospitality Services -- TQM and the Tourism and Hospitality Services -- Measuring and Controlling Quality Services in Tourism and Hospitality Services -- Breakthroughs of Tourism and Hospitality Services -- ISO 9000 for Performance Excellence -- Building and Sustaining Quality and Performance Excellence 
<br/><br/><br/>in English 
<br/><br/><label>ISBN: </label>9786218179516 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Operations management--Hospitality Industry<br/>Operations management--Tourism Industry
<br/><br/><label>LC Class. No.: </label>647.94 M2759 2021