creating products and services for better health Ku, Bon creator Lupton, Ellen text xx New York, NY Cooper Hewitt 2020 monographic und

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223 pages: illustrations 21 cm "This book makes a case for applying the principles of design thinking to real-world health care challenges. As health care systems around the globe struggle to expand access, improve outcomes, and control costs, Health Design Thinking offers a human-centered approach for designing health care products and services, with examples and case studies that range from drug packaging and exam rooms to internet-connected devices for early detection of breast cancer. Written by leaders in the field--Bon Ku, a physician and founder of the innovative Health Design Lab at Sidney Kimmel Medical College, and Ellen Lupton, an award-winning graphic designer and curator at Cooper Hewitt Smithsonian Design Museum--the book outlines the fundamentals of design thinking and highlights important products, prototypes, and research in health design. Health design thinking uses play and experimentation rather than a rigid methodology. It draws on interviews, observations, diagrams, storytelling, physical models, and role playing; design teams focus not on technology but on problems faced by patients and clinicians. The book`s diverse case studies show health design thinking in action. These include the development of PillPack, which frames prescription drug delivery in terms of user experience design; a credit card-size device that allows patients to generate their own electrocardiograms; and improved emergency room signage. Drawings, photographs, storyboards, and other visualizations accompany the case studies." -- Amazon.com Principles -- Methods -- Case Studies Bon Ku, Ellen Lupton. Includes bibliographic references and index in English Health planning Medical care Design Health facilities Design and construction Medical care Effect of technological innovations on 362.1 K9501 2020 9780262539135 251212 20260803094248.0