Customer care, services & hospitality ethics / 
3G E-Learning. 
 - New York, NY :  3G E-Learning LLC,  2023. 
 - xiv, 395 pages:   illustration  25 cm  1 DVD (4 3/4 in) 
<br/><br/> Includes bibliographic references and index 
<br/><br/>Manage customer service operations in hospitality -- Support of staff towards setting customer service standards in hospitality -- Manage the resolution of customers` queries and complaints in hospitality -- Analyze the effectiveness of customer service in hospitality -- Ethical principles for hospitality managers -- Ethics and front office management -- Ethics and housekeeping management 
<br/><br/><br/>in English 
<br/><br/><label>ISBN: </label>9781984679147 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Customer services.
<br/><br/><label>LC Class. No.: </label>338.4791 T4131c 2023