3G E-Learning creator text xx New York, NY 3G E-Learning LLC 2023 monographic und

print

xiv, 395 pages: illustration 25 cm Manage customer service operations in hospitality -- Support of staff towards setting customer service standards in hospitality -- Manage the resolution of customers` queries and complaints in hospitality -- Analyze the effectiveness of customer service in hospitality -- Ethical principles for hospitality managers -- Ethics and front office management -- Ethics and housekeeping management 3G E-Learning. Includes bibliographic references and index in English Hospitality industry Customer services 338.4791 T4131c 2023 9781984679147 251212 20260803094252.0