TY  - BOOK
ED  - 3G E-Learning
TI  - Customer care, services & hospitality ethics
SN  - 9781984679147
AV  - 338.4791 T4131c 2023 
PY  - 2023///
CY  - New York, NY
PB  - 3G E-Learning LLC
KW  - Hospitality industry
KW  - Customer services
N1  - Includes bibliographic references and index; Manage customer service operations in hospitality -- Support of staff towards setting customer service standards in hospitality -- Manage the resolution of customers` queries and complaints in hospitality -- Analyze the effectiveness of customer service in hospitality -- Ethical principles for hospitality managers -- Ethics and front office management -- Ethics and housekeeping management
ER  -