Front office operations and management in hospital industry /
Natalie Gilbert.
- Brooklyn, NY : States Academic Press, 2024.
- vii, 228 pages: illustrations 26 cm
Includes bibliographic references and index
Overview of the hospitality industry -- Front office operations: functions and organizational framework -- Management and operation of front office duties -- Understanding front office coordination and communication -- Service offering at the front desk -- Financial management of front office operations -- Strategies for revenue management in hotels