Gilbert, Natalie

Front office operations and management in hospital industry / Natalie Gilbert. - Brooklyn, NY : States Academic Press, 2024. - vii, 228 pages: illustrations 26 cm

Includes bibliographic references and index

Overview of the hospitality industry -- Front office operations: functions and organizational framework -- Management and operation of front office duties -- Understanding front office coordination and communication -- Service offering at the front desk -- Financial management of front office operations -- Strategies for revenue management in hotels


in English

9781639898398


Hotel management.

647.95068 G3721 2024