00997nam a2200217Ia 450000500170000000800410001724500840005810000210014226000500016330000360021330000100024950000480025902000180030765000220032505000250034754600150037250503570038733600090074433700150075333800110076820260803094252.0251212s2024    xx            000 0 und d1 aFront office operations and management in hospital industry /cNatalie Gilbert.  aGilbert, Natalie  aBrooklyn, NY :bStates Academic Press,c2024.  avii, 228 pages: billustrations  c26 cm  aIncludes bibliographic references and index  a9781639898398  aHotel management.  a647.95068 G3721 2024  ain English  aOverview of the hospitality industry -- Front office operations: functions and organizational framework -- Management and operation of front office duties -- Understanding front office coordination and communication -- Service offering at the front desk -- Financial management of front office operations -- Strategies for revenue management in hotels   atext  aunmediated  avolume