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  <titleInfo>
    <title>Front office operations and management in hospital industry</title>
  </titleInfo>
  <name type="personal">
    <namePart>Gilbert, Natalie</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xx</placeTerm>
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    <place>
      <placeTerm type="text">Brooklyn, NY</placeTerm>
    </place>
    <publisher>States Academic Press</publisher>
    <dateIssued>2024</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">und</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>vii, 228 pages:  illustrations</extent>
    <extent>26 cm</extent>
  </physicalDescription>
  <tableOfContents>Overview of the hospitality industry -- Front office operations: functions and organizational framework -- Management and operation of front office duties -- Understanding front office coordination and communication -- Service offering at the front desk -- Financial management of front office operations -- Strategies for revenue management in hotels </tableOfContents>
  <note type="statement of responsibility">Natalie Gilbert.</note>
  <note>Includes bibliographic references and index</note>
  <note>in English</note>
  <subject>
    <topic>Hotel management</topic>
  </subject>
  <classification authority="lcc">647.95068 G3721 2024</classification>
  <identifier type="isbn">9781639898398</identifier>
  <recordInfo>
    <recordCreationDate encoding="marc">251212</recordCreationDate>
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