00895nam a2200217Ia 450000500170000000800410001724500250005826000460008330000590012930000100018830000380019802000180023665000390025465000200029305000230031354600150033650502750035133600090062633700200063533800220065520260803094255.0251212s2015    xx            000 0 und d1 aIntroduction to BPO.  aNew York, NY :b3G E-Learning LLC,c2015.  avii, 231 pages: bsome illustrations (black and white)  c23 cm  d1 DVD ; sound, colored : 4 3/4 in  a9789351154754  aBusiness Process Outsourcing (BPO)  aContracting out  a658.4058 In61 2015  ain English  aThe BPO revolution -- Identifying and selecting the BPO oppurtunity -- Identifying and managing the costs of BPO -- Vendor selection and contracting -- Managing BPO-related change -- Infrastructure consideration and challenges -- Business risks and mitigation strategies  atext  acomputer; audio  avolume; videodisc