TY  - BOOK
TI  - Introduction to BPO
SN  - 9789351154754
AV  - 658.4058 In61 2015 
PY  - 2015///
CY  - New York, NY
PB  - 3G E-Learning LLC
KW  - Business Process Outsourcing (BPO)
KW  - Contracting out
N1  - The BPO revolution -- Identifying and selecting the BPO oppurtunity -- Identifying and managing the costs of BPO -- Vendor selection and contracting -- Managing BPO-related change -- Infrastructure consideration and challenges -- Business risks and mitigation strategies
ER  -