TY  - BOOK
AU  - Locker, Kitty O.
AU  - Kaczmarek, Stephen Kyo
TI  - Business communication : : building critical skills 
SN  - 978-0-07-127213-1
AV  - 651.7 L78b 
PY  - 2009///
CY  - Boston, MA
PB  - McGraw-Hill Higher Education
N1  - Includes index
ER  -