TY  - BOOK
AU  - Locker, Kitty
AU  - Kaczmarek, Stephen kyo
TI  - Business communication : : Building critical skills 
SN  - 978-0-07-128024-2
AV  - 651.7 L78b 
PY  - 2009///
CY  - Boston Burr Ridge
PB  - McGraw-Hill
N1  - Includes index
ER  -