Khalid, Zahid <br/><br/>
Optimizing back-office operation :   best practices to maximize profitability / 
Zahid Khalid. 
 - Hoboken, NJ :  John Wiley &Sons,  2010. 
 - xi, 212 p.:   ill.  24 cm. 
<br/><br/> Includes bibliographic references and index 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>978-0-470-53189-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management<br/>Profit
<br/><br/><label>LC Class. No.: </label>658 K52o