Evans, James R. <br/><br/>
Quality management, organization and strategy / 
James R. Evans. 
 - 6th 
 - Mason, OH :  South-Western Cengage Learning,  2011. 
 - xvi, 460 p.:   ill.  24 cm. 
<br/><br/> Includes index 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>13: 978-0-538-46937-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Organization theory<br/>Organizational behavior
<br/><br/><label>LC Class. No.: </label>658.4013 Ev14q