TY  - BOOK
AU  - Evans, James R.
TI  - Quality management, organization and strategy
SN  - 13: 978-0-538-46937-1
AV  - 658.4013 Ev14q 
PY  - 2011///
CY  - Mason, OH
PB  - South-Western Cengage Learning
KW  - Total quality management
KW  - Organization theory
KW  - Organizational behavior
N1  - Includes index
ER  -