TY - BOOK AU - Billings-Yun, Melanie TI - Beyond deal making : : five steps to negotiating profitable relationships SN - 978-0-470-47190-6 AV - 658.4052 B49b PY - 2010/// CY - San Francisco, CA PB - Jossey-Bass KW - Negotiation in business KW - Deals KW - Success in business N1 - Includes bibliographic references and index ER -