TY  - BOOK
AU  - Futrell, Charles M.
TI  - Fundamentals of selling : : customers for life through service 
SN  - 978-0-07-128544-5
AV  - 658.85 F98f 
PY  - 2009///
CY  - Boston, MA
PB  - McGraw-Hill Irwin
KW  - Selling
N1  - Includes index
ER  -