TY  - BOOK
AU  - Ali, Moi
AU  - Brookson, Stephen et al.
TI  - Managing for excellence
SN  - 978-1-4053-4156-1
AV  - 658.4 M31 
PY  - 2009///
CY  - London
PB  - Dorling Kindersley Limited
KW  - Management
N1  - Includes index
ER  -