TY  - BOOK
AU  - Martin, James William
TI  - Measuring and improving performance : : information technology appliocations in lean systems 
SN  - 9781420084184
AV  - 658.401 M36m 
PY  - 2010///
CY  - Boca Raton
PB  - CRC Press
N1  - Includes bibliographical references and index
ER  -