TY  - BOOK
AU  - Hiles, Andrew
TI  - The definitive handbook of business continuity management
SN  - 9780470670149
AV  - 658.4056 H54d 
PY  - 2011///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Crisis management
KW  - Emergency management
KW  - Business planning
N1  - Includes index and glossary
ER  -