02760nam a2200265Ia 450000500170000000800410001724501030005810000190016170000190018026000380019925000080023730000180024530000110026350000190027402000220029365000480031565000140036305000170037754600120039450507880040652012650119433600090245933700150246833800110248320260803094046.0251212s2008    xx            000 0 und d1 aHandbook of usability testing : bHow to plan, design and conduct effective test /cJeffrey Rubin.  aRubin, Jeffrey  aChisnell, Dana  aIndianopolis, IN :bWiley,c2008.  a2nd  axxvii, 24 p.:  c24 cm.  aIncludes index  a978-0-470-18548-3  aUser interfaces (Computer systems)xTesting  aComputers  a005.437 R82h  aEnglish  aAcknowledgments. Foreword. Preface to the Second Edition. Part One Usability Testing: An Overview. Chapter 1 What Makes Something Usable? Chapter 2 What Is Usability Testing? Chapter 3 When Should You Test? Chapter 4 Skills for Test Moderators. Part Two The Process for Conducting a Test. Chapter 5 Develop the Test Plan. Chapter 6 Set Up a Testing Environment. Chapter 7 Find and Select Participants. Chapter 8 Prepare Test Materials. Chapter 9 Conduct the Test Sessions. Chapter 10 Debrief the Participant and Observers. Chapter 11 Analyze Data and Observations. Chapter 12 Report Findings and Recommendations. Part Three Advanced Techniques. Chapter 13 Variations on the Basic Method. Chapter 14 Expanding from Usability Testing to Designing the User Experience. Afterword. Index.  a"Handbook of Usability Testing, Second Edition", is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types. From software, GUIs, and technical documentation, to medical instruments and exercise bikes, no matter what type of product, readers will learn to design and administer reliable tests to ensure that people find it easy and desirable to use. It requires no engineering or human factors training. A rigorous, step-by-step approach - with an eye to common gaffes and pitfalls - saves months of trial and error. This work is liberally peppered with real-life examples and case histories taken from a wide range of industries. It is packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade.The Second Edition will be fully updated - 30 per cent revised, with 100 new pages. Chapters will be reorganized to reflect more current industry practices, outdated terminology will be updated, and more varied examples provided. Many individual chapters will also be heavily revised to reflect current best practices. The companion website will include additional case examples samples and templates beyond those already provided within the print product.  aText  aUnmediated  aVolume