TY - BOOK AU - Wildes, Vivienne J. AU - Nyheim, Peter. TI - Business writing for hospitality SN - 978-0-13-171571-4 AV - 338.4791 W64b PY - 2009/// CY - New Jersey PB - Pearson Education KW - Hospitality industry KW - Study and teaching KW - Business writing N1 - Includes index; Table of Contents: 1. Grammar Review 2. Administration 3. HR 4. Sales and Catering 5. Rooms Division 6. F&B 7. Technology-Request for Proposal (RFP) Appendix I- Sample 2 Week Training Program ER -