01899nam a2200337Ia 4500 20260803094004.0 251212s2009 xx 000 0 und d Interpersonal skills in organizations / Suzanne C. De Janasz. De Janasz, Suzanne C. Dowd, Karen O.; Schneider, Beth Z. New York : McGraw-Hill, 2009. 3rd xxii, 441 p. : ill.: 28 cm. Includes index 978-007-126337-5 158.7 D36 0 0 0 1 0 6 0 0 0 1 1 0 HED0037 English CollLib Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management. Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor`s preference and student-audience need 5 Text Unmediated Volume lcc BK rizal 2015-04-07 23:18:05 rizal 2015-04-07 23:18:05 40 36 36 0 0 ddc 0 0 HED HED HED 2025-12-21 158.7 D36 HED0037 2026-06-02 00:00:00 2025-12-21 BK