De Janasz, Suzanne C. creator Dowd, Karen O.; Schneider, Beth Z. text xx New York McGraw-Hill 2009 3rd monographic und

print

xxii, 441 p. : ill.: 28 cm. Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor`s preference and student-audience need Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management. Suzanne C. De Janasz. Includes index English 158.7 D36 978-007-126337-5 251212 20260803094004.0