TY  - BOOK
AU  - De Janasz, Suzanne C.
AU  - Dowd, Karen O.; Schneider, Beth Z.
TI  - Interpersonal skills in organizations
SN  - 978-007-126337-5
AV  - 158.7 D36 
PY  - 2009///
CY  - New York
PB  - McGraw-Hill
N1  - Includes index; Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management
N2  -    Looks at the key skills necessary for personnel and managerial success in organizations in contemporary times. This book is organized into 4 sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor`s preference and student-audience need
ER  -