@book{4181,
	author = {Laudon, Kenneth C. and Laudon, Jane P.},
	title = {Essentials of management information systems /},
	publisher = {Pearson Education,},
	year = {2011.},
	address = {Upper Saddle River, NJ :},
	edition = {9th},
	note = {Includes bibliographic references and index}
}