Futrell, Charles M. <br/><br/>
ABC's of relationship selling through service / 
Charles M. Futrell. 
 - 11th 
 - New York :  McGraw-Hill,  2011. 
 - xxxii, 538 p.:  26 cm. 
<br/><br/> Includes index 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>978-007-128928-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling
<br/><br/><label>LC Class. No.: </label>658.85 F98a