TY  - BOOK
AU  - Futrell, Charles M.
TI  - ABC's of relationship selling through service
SN  - 978-007-128928-3
AV  - 658.85 F98a 
PY  - 2011///
CY  - New York
PB  - McGraw-Hill
KW  - Selling
N1  - Includes index
ER  -